When using the Profit Rhino mobile build, you may have stumbled upon our option board section. Option boards allow you to have a set up of different quotes to give your customers pre-made when you show up on the call. This will help technicians cut down on time for jobs that are generally going to be the same through and through.
Most people use option boards to offer a "Good/Better/Best" option layout. Where you show your customers what would be a critical fix, what would be a moderate fix, and what would be the optimal fix for the long term.
In this article I'll be showing you how to rename option boards and how to edit their contents.
The first thing you'll need to do is log onto to the web version of Profit Rhino, head over to the [Option Builder] section. Once there, click on the little pencil shaped icon to the far right of an option board. Once that's done, your screen should look something like this:
EDITING AN OPTION BOARD
Ok, so, this looks like a lot take in, but it's actually very basic. You can change the name of an option board, which option mask it's using, which business type it's in, and the description it has attached to it.
If you've ever created an option board, you should be familiar with all of these fields, and the best way to set them up according to your needs.
After you've done that, click save, and we'll go over how to edit the contents of an option board.
In the same section you found the small pencil shape icon, you should see one that looks like a piece of paper with writing on it. If you click on it, your screen should look something like this:
EDITING THE CONTENTS OF AN OPTION BOARD (PART 1)
As the image above shows, clicking that little icon will open a pop-up window with all of your options and tasks already in them. (Obviously, this is only for the option board you're choosing to edit, not the options and tasks for every single option board).
From here, you can edit the quantity of a particular task, delete a task from an option entirely, or add new tasks. If you click [Add Tasks] your screen is going to look something like this:
ADDING TASKS TO OPTION BOARDS
When you're adding a task to an option board, you can choose which business types you're searching through, and you can search for a task by name, description, or task number. Once you've found the task you'd like to add, click the small green + icon, and your screen will look something like this:
ADDING TASKS TO OPTION BOARDS (PART 2)
Select which options you'd like to add this particular task to, and then click [Add Task to Option] and there you have it. You've edited the contents of your option boards. From this point, you can add, delete, or rename whatever else you'd like to in your option builder section.
The option name will also rename to the option mask values that you have chosen for the board.
You now also have the ability to change the option sets quickly without having the rebuild the entire board. Just view the board you want to manage and you can easily adjust the order. It is important to note that the option names will never change order, just the tasks that are contained within them.